Our scheme administrator, Barnett Waddingham, has changed their name to Howden from September 2026. This means their administration services will join with Howden’s specialist expertise to strengthen the high-quality service they’re known for. You can find out more about Howden by visiting: www.howdengroup.com/uk-en
You don’t need to do anything – the same trusted, personal service remains. If you’re currently receiving a pension, this won’t be affected and will continue to be paid to you in the same way.
Changes to your online Clarity from BW account
If you’re registered for online services, you’ll also notice some changes to your Clarity from BW account. You’ll see the website address has changed to https://account.clarityhowden.com. You’ll be redirected from the old website address https://account.claritybw.co.uk to their new home at Howden for a short time.
Any emails you receive will also come from a new address ending @howden-group.co.uk instead of @barnett-waddingham.co.uk.
You’ll still have access to Pension self-service and all its great features.
